Contact

We look forward to your message.

Have a question or want to learn more? Write to us – we respond within 24 hours.

By submitting this message, you agree that we may process your details to handle your inquiry (GDPR Art. 6 (1) (b) and (f)). More information is available in our Privacy Policy.

Contact Information

Response Time
Response within 24 hours
Address
Octuno GmbHEiderstr. 3a44287 Dortmund, Germany

Before you write

What to put in the message

Tell us which marketplaces you sell on, how many SKUs you carry and whether you ship from your own warehouse or through FBA. With those three details we can answer concretely instead of asking back first.

Response time and languages

We usually reply within 24 hours. Support runs in German and in English – just write in whichever language you prefer.

A demo instead of an email

If you would rather see Octuno running once, put "demo" in the subject line. Early access includes a free one-to-one onboarding session in a live meeting where we walk through the setup together.

Possibly faster than an email